Agenda and minutes

Joint Waste Collection Services Committee - Thursday, 21st February, 2019 10.00 am

Venue: Council Chamber, Surrey Heath House, Knoll Road, Camberley, GU15 3HD. View directions

Contact: Katharine Simpson  01276 707157

No. Item


Minutes of Last Meeting pdf icon PDF 130 KB

To receive the minutes of the meeting of the Joint Waste Collections Services Committee held on 10th December 2018.


RESOLVED that the minutes of the meeting of the Joint Waste Collection Services Committee held on 10th December 2018 be approved as a correct record and signed by the Chairman.


Declaration of Interests

Members are invited to declare any Disclosable Pecuniary Interests and non-pecuniary interests they may have with respect to matters which are to be considered at this meeting. Members who consider they may have an interest are invited to consult the Monitoring Officer or the Democratic Services Officer prior to the meeting.


There were no declarations of interest.


Service Improvement Plan pdf icon PDF 111 KB

To consider a report setting out the Service Improvement Plan.

Additional documents:


The Committee considered a report providing an update on the progress that had been made towards achieving the aims and objectives set out in the 2018/19 Service Improvement Plan.   


It was reported that the 2018/19 Improvement Plan focused on four key areas:


·         Service Delivery Improvements

·         Technology Improvements

·         Safety and Wellbeing of staff

·         Contractual Delivery Improvements.


It was reported that whilst progress against the agreed targets had been made a number of key initiatives were still ongoing and these would be incorporated into the 2019/20 Improvement Plan.


Arising from the subsequent discussion the following points were noted:


Service Delivery Improvements


·         Additional In-Cab technology units had been purchased and staff trained to fix them onsite.  This had significantly reduced the time taken to complete repairs to hours rather than days.

·         Improving the functionality of the ICT systems in relation to bulk waste and restricted access collections was a priority work area for Amey’s ICT team.  It was expected that work on the restricted access rounds would be completed by the middle of March with work on the communal rounds completed during April.

·         A small number of agency staff were employed at each site to provide cover for sickness and annual leave and the majority were in the process of completing the twelve week transfer process to permanent contracts.

·         A full audit of all properties requiring assisted collections had been completed.  Work was taking place to improve the Propmain reports relating to these properties and improve the functionality of the In-Cab system so that staff were alerted to the property in real time.  In the meantime, it had been stressed to staff that if a property was flagged as a ’Risk’ on their round reports then every effort was to be made to locate the bins.  The date for completion of this work would be confirmed.

·         Supervisors had been issued with tablet computers to track vehicles on rounds, carry out vehicle pre-checks and provide an overview of complaints and known ‘hot’ properties.  Work was taking place to explore how the vehicle checks might be combined with those of JWS and it was expected that an agreed format would be available at the beginning of March.


Technology Improvements


·         JWS should receive daily reports on the location of contaminated bins at flatted developments so that steps could be taken to encourage and improve recycling rates amongst residents.  Where contamination was identified in communal bin stores, the waste was collected as refuse on the following working day.

·         Amey had conducted a full review of the Garden Waste sign up process and were confident that the revised processes that had subsequently been put in place, including an upgraded payment system, would deliver a smoother process going forward.


The Committee acknowledged the work undertaken and expressed frustration that not all the actions had been completed.  It was stressed the 2019/20 Improvement Plan needed to be realistic in terms of what could be achieved and that any objectives had clear, demonstrable and measurable outcomes.


It was agreed that future  ...  view the full minutes text for item 27/JW


Performance Data and Reporting

To receive a verbal update on the performance of the joint waste contract across the partnership area.


The Committee was informed that Amey had submitted financial information relating to the 2017/18 and 2018/19 financial year to Joint Waste Solutions (JWS) and a meeting to finalise the information would take place week commencing 25th February 2019.


Eunomia had now reviewed Amey’s data submission and JWS would provide a response by Friday 1st March.


The Committee noted the update.


Mole Valley Mobilisation Update

To receive a verbal update on the mobilisation of the Joint Waste Contract inMole valley.


It was reported that the Street Cleansing aspect of the contract would go live in Mole Valley on the 1st April 2019. 


The service would initially mobilise on an ‘as is’ basis and then transfer to an outcome based cleaning methodology.  Staff engagement had started formally and approximately twelve members of staff, including some managers and supervisors, were expecting to transfer across to the new contract.


Government Waste Strategy


The publication of Our Waste, Our Resources, the Government’s proposed new waste strategy for England, would provide a number of challenges to local authorities and their partners in the waste industry including the proposed introduction of a deposit return scheme for plastic bottles, the introduction of free green waste collections and weekly collections of food waste.


A recent presentation given by Suez had highlighted not only the benefits and opportunities that the Strategy presented going forward but also the complexity of the future that was envisaged.  It had also been stressed that the impacts went further than just waste and it was vital that all areas of an organisation were aware of the strategy’s implications.


It was agreed that Suez would be invited to attend a future meeting of the Surrey Waste Partnership.


It was acknowledged that the individual organisations would be submitting responses to the consultation.  It was agreed that a joint response, which included input from Amey, would be submitted on behalf of the Committee. 


It was agreed that the Waste Strategy would be added to the Committee’s work programme as a standing agenda item


Date of Next Meeting

The next scheduled meeting of the Joint waste Collection Services Committee will take place on Thursday 25th April 2019 at 10am.


It was noted that the next scheduled meeting of the Joint Waste Collection Services Committee would take place on Thursday 25th April 2019 at 10am.